FAQs - Pied Piper Portraits

Q: I didn’t receive my photos?

Check with the class teacher when the photos were handed out. Often missing orders are simply waiting to be handed out or still in the student’s school desk or bag. Also your child may have been absent. If the photos are still missing please contact us using the form below.

Q: My access key doesn’t work, what do I do?

Type your access key – do not copy and paste the access key it may add extra characters or spaces. Please contact us if you have any further issues with logging in to order.